The Arlington County Police Department and Sheriff’s Office engaged DELTAWRX to assist with replacing law enforcement RMS and field reporting, corrections management and civil processing applications. DELTAWRX conducted interviews, gathered background data and analyzed the information to identify business needs and prepare functional requirements for the new system and developed a Request for Proposals for an integrated system.

DELTAWRX assisted the County with evaluating proposals and negotiating a contract with the selected vendor. During implementation, we provided vendor management and issue tracking assistance.

The new system supported the County in its transition from paper-based to electronic report writing and enabled the two agencies to improve information sharing while reducing redundant data entry. DELTAWRX facilitated the transition by providing change management and business process mapping services.

In 2019, the County engaged DELTAWRX for a similar project replacing the County’s legacy CAD system. The County paused the project for several years, restarting it in 2022. The RFP was released April 2023. DELTAWRX will continue to assist the County as it moves into the evaluation, contract negotiation and implementation phases of the project. As with the CJRMS project, the CAD project involves extensive change management, business process reengineering and regional coordination with potential partner agencies.